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sales@izone.net.np
Main Office
Urlabari, Morang
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Frequently Asked Questions
Login to My iZONE mobile application and on Router section find SSID and Password to change as per your desire.
This might be due to the location where your device is located and also the wifi signal if you are using wireless connectivity. Make sure the placement is proper and also its better if sometimes you manually reboot the router. Still problem, please call our support staff.
On your moble you can find applications like Ookla Speed test or Internet Speed test applications. You can download the application and run it or also you can go to the browser web page and run links like www.speedtest.net or www.fast.com or similar websites.
Please call the support staff, this might be the case of fiber breakage or any physical damage to the optical link. Site visit might be required for the resolution.